The FBU is here to support members who have a grievance. Read the below FAQs for further information.

What is a grievance?

It is a procedure that is launched when an employee feels they have been mistreated by a colleague or manager. The process gives both parties the opportunity to have their issue(s) resolved in a fair and just manner.

A grievance can also deal with issues that arise, when it is alleged that policy and procedures are applied by individual managers in an unfair or unjustified way.

I believe I have a genuine grievance. What do I do?

As a member, you can come to the FBU for advice. Contact your local FBU Representative.

I would like Union representation, but what are my rights?

All employees have a legal right to be represented by an FBU Official at the formal stages.  Members can make a request to be accompanied by an FBU Representative at any informal discussion during the grievance procedure.
What is the procedure for a grievance?

There are potentially 4 stages in a greivance:

Stage 1 – Informal Stage
Stage 2 - Formal Stage
Stage 3 – Appeal Stage
Stage 4 – Special Appeal Stage

Your FBU rep will guide you through each stage as necessary.

What are the possible outcomes of a grievance?

There are two types of possible resolution:

  • Facilitative Resolution - when both parties agree on the issues and the resolution.  There may be compromise on one or each side to establish common ground.  
  • Directive Resolution - when there is no common ground between the aggrieved party and the panel hearing the grievance. In this case, the panel has to decide the outcome of the resolution meeting.

If you are unsure in any way about your grievance, please seek advice from your local FBU Representative.